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The
Academy of Food and Beverage Management in association
with the HTA School of Culinary Art is offering approved
waiter certification. The Skills Foundation and
Proficiency certificates on offer are approved by, City
and Guilds UK. In order to achieve a certificate
candidates undergo a three - day training programme
followed by an assessment. Where there are sufficient
numbers, candidates may be trained on site, alternatively
candidates are requested to attend the approved City and
Guilds training and assessment centre at the HTA School of
Culinary Art, Ferndale, Randburg.
TRAINING
PROGRAMME
-
HEALTH
AND HYGIENE AT WORK
-
SAFETY
AND SECURITY AT WORK
-
CUSTOMER
CARE
-
FOOD
AND BEVERAGE SERVICE
TRAINING
RESOURCES:
Each
staff member will be issued with a set of learning
resources listed in the proposed programme set out above.
CERTIFICATION
AND ASSESSMENT:
City
and Guilds offers Skills Proficiency awards in Basic Food
and Beverage Service. By using an internationally
recognized body you would add merit to the certification
of the staff. The awards are competency based and an
assessment will take place in the workplace on completion
of the programme by means of questioning and observation.
Once the process is complete a report is sent on the
candidate’s performance during training and assessment,
which highlights strengths and weaknesses, to give
management and indication as to future potential
development.
DURATION
OF TRAINING:
Each
group maximum 16 staff will require three full days
training to complete the recommended basic programme. The
staff will then attend the assessment individually, which
takes approximately one and a half hours per person or 2
days for the group.
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